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I ordered the Big Straight Umbrella which has a straight not looped handle. However, I did not receive that. I received the same one I could have bought in a store or ordered myself from AMAZON where you ultimately got this one from. I know this because it came in an amazon box. It sometime doesn't open correctly and my thought is it will break before long. I feel you owe Amazon an apology and refund as they refunded me, and rest assured I will not order from your company ever again.
The wife as very happy with the gift